Before starting your treatment, our qualified dental professionals carefully review your dental scans or impressions to determine whether clear aligners are the right solution for your smile.
 If our experts decide that you are not a suitable candidate, you will receive a full refund of your aligner treatment fee.

No hidden terms. No complications. Just honest, professional guidance.

How the Suitability Assessment Works

1. After order, Send us your dental scans or impressions
 Our clinicians analyse your teeth, bite alignment, and overall oral health.

2. Expert clinical review
 A registered dental professional assesses whether clear aligners are safe and effective for your case.

3. Get a personalised result

○ If you’re approved, you can move forward with confidence.

○ If you’re not suitable, we’ll explain why and automatically approve a refund.

Full Refund If You’re Not Suitable

If our experts determine that clear aligners are not the best option for you, we will issue a full refund of the treatment fee you’ve paid.
 Refunds are processed within 7 working days once approved by our support team.

This guarantee ensures you never pay for a treatment that isn’t clinically appropriate for your smile.

Why We Offer This Guarantee

● Patient safety first — We will never recommend aligners if they are not clinically appropriate.

● Total transparency — You’ll always receive honest guidance from qualified dental professionals.

● Risk-free start — Begin your journey knowing you’re protected from day one.

Questions? We’re Here to Help

If you’d like to know more about our Suitability Guarantee or the assessment process, simply contact our support team at support@smilealigners.co.uk
 We’re always happy to guide you.